MARKET SQUARE VENTURES believes in helping its customers as far as possible, and has

therefore a liberal cancellation policy. Under this policy:

● Cancellations will be considered only if the request is made within 7 days of placing the

order. However, the cancellation request may not be entertained if the orders have been

communicated to the vendors/merchants and they have initiated the process of shipping

them.

● MARKET SQUARE VENTURES does not accept cancellation requests for perishable items

like flowers, eatables etc. However, refund/replacement can be made if the customer

establishes that the quality of product delivered is not good.

● In case of receipt of damaged or defective items please report the same to our Customer

Service team. The request will, however, be entertained once the merchant has checked and

determined the same at his own end. This should be reported within 7 days of receipt of the

products.

● In case you feel that the product received is not as shown on the site or as per your

expectations, you must bring it to the notice of our customer service within 7 days of

receiving the product. The Customer Service Team after looking into your complaint will take

an appropriate decision.

● In case of complaints regarding products that come with a warranty from manufacturers,

please refer the issue to them.

● In case of any Refunds approved by the MARKET SQUARE VENTURES, it’ll take 6-8 days

for the refund to be processed to the end customer.